Shipping policy

At Quiet Valour, we strive to deliver your orders safely and on time. Please review our shipping policy for information about order processing, shipping timelines, and delivery.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During sales, holidays, or promotional periods, processing may take longer.

2. Shipping and Delivery Times

Estimated delivery timelines are as follows:

  • Within India: 3–7 business days.

  • International Orders: 7–15 business days, depending on the destination.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, order weight, and applicable shipping rates.

Any free-shipping offers will be communicated on our website or during checkout.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or message containing tracking details, where available.

You can use the tracking link to check the status of your shipment.

5. Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order.

We are not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order needs to be reshipped.

6. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact us. We will coordinate with the shipping partner to investigate the delay.

Delivery dates are estimates and are not guaranteed.

7. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photographs of the damaged package or product. We will review the issue and assist you according to our applicable return and refund policy.

8. International Shipping and Customs

For international orders, customs duties, import taxes, and other applicable charges may be payable by the customer unless otherwise stated at checkout.

Customs clearance may affect delivery timelines.

9. Contact Us

For shipping-related questions or assistance, please contact us:

Email: wecare@quietvalour.com
Phone: +91 9014881947
Business Address:
Higher Loom Private Limited
D801, Vaishnavi Oasis, Kismatpur Road, Bandlaguda Jagir, Hyderabad, 500086, INDIA.