FAQ
What Can We Help You With?
Orders & Delivery
Can I modify or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible after placing it. We begin processing orders quickly, so changes will not be possible once the order has been shipped. Contact Us.
How long does delivery take?
Orders received by 12 PM are generally shipped the same day. Delivery time after dispatch depends on your location and courier service. You will receive WhatsApp updates as your order progresses; if you don't receive an update, please contact us. Contact Us.
Do you ship internationally?
Yes, we ship internationally to 220 countries worldwide. Shipping charges, delivery timelines and any applicable duties or taxes will be shown at checkout.
How can I track my order?
You will normally receive WhatsApp updates as your order moves through processing and delivery. If you do not receive an update, please contact us. Contact Us
Returns & Care
What is your return policy?
We offer a 15-day return period. The garment should be unworn, unused and in its original condition with the tags intact.
What happens if I receive a damaged or incorrect item?
Reach out to us immediately, we will take care of it by way of refund or replacement. Contact Us.
Can I return a garment if I have tried it on?
You are welcome to try the garment on, provided the tags remain attached. Please do not wear it for extended use or wash it; garments showing signs of wear or washing may not be eligible for return.
Payments
What payment methods do you accept?
We accept payment methods like UPI, cards including Amex, net banking and wallets. These options are available at checkout. These will be shown to you before you complete your order.
Is it safe to pay online on your website?
Yes. Online payments are processed through Razorpay’s secure payment gateway, so your payment details are handled securely. Quiet Valour does not store your card details.
Is Cash on Delivery available?
Yes, Cash on Delivery is available on eligible orders. The option will appear at checkout when it is available for your location and order.
Are there any restrictions on COD orders?
COD may not be available for every location or order. Certain order values, pin codes or previous order history may make an order ineligible for COD.
Size, Returns & Care
How can I choose the right size for me?
Each product page has a size guide with measurements to help you choose the right fit. If you are between sizes, we recommend comparing the measurements with a garment you already own and like wearing.
Do your garments run true to size?
Yes. Our garments are designed to be true to size, with a tailored, contemporary fit rather than a loose or boxy feel. We recommend checking the size guide before ordering.
How should I care for my Quiet Valour garment?
Wash cold and tumble dry on low. Following the care instructions helps preserve the fabric, fit and colours over time.
Will the garment shrink after washing?
Our garments are treated and pre-washed to reduce shrinkage, but natural fabrics can experience some change over time. Washing cold and following the care instructions will help maintain the original fit.
Will the colours fade over time?
Our fabrics are treated to improve colour and wash resistance, but no garment remains completely unchanged with repeated washing and wear. Washing cold and following the care instructions will help the colours stay true for longer.
Quiet Valour
Why do your garments cost more than regular T-shirts?
We use premium extra-long-staple cotton, and put thought into the fabric, construction, fit and finishing so that the garment feels good today and stays with you for longer.
Why don't you offer frequent discounts?
We would rather make the right garment at the right price than build a brand around constant discounts. When the product, materials and craftsmanship matter, we believe the price should reflect that from the beginning.
What does "Quiet Valour" mean?
Quiet Valour is about having national pride without needing to shout it. It is the idea of carrying patriotism – everyday, everywhere — through what we wear.
Why do your designs feature subtle patriotic elements instead of bold graphics?
Because we believe pride does not need to be loud. Our designs use Indian colours, symbols and references in a considered way — quiet, yet confident; minimal, yet unmistakable; subtle, yet worn with conviction.
“Simplicity is the ultimate sophistication”
Are your garments made in India?
Yes. Quiet Valour garments are made in India.
Account
How do I create an account?
You can create an account using the account option on the website and your email address. Once registered, you can view your orders and manage your account details.
I forgot my password. How do I reset it?
Select “Forgot Password” on the account login page and enter the email address associated with your account. We’ll send you instructions to create a new password.
How are you contributing to veterans?
We have partnered with Project Veer to support veterans and their families, with our current focus on helping children of veterans who have lost their lives continue their education. Quiet Valour contributes 5% of Net Sales towards this cause. Net Sales means gross sales on quietvalour.com, less applicable taxes and discounts or offers given to customers.
Can I be part of the Quiet Valour movement?
Absolutely. It starts with something as simple as choosing what you wear with intention. Wear what matters, carry your identity with quiet confidence, and help us leave people better than when we found them. Join our newsletter for updates on Quiet Valour community events and initiatives.
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